Governance of the Digital Transformation in Moroccan Universities: Case Study of Cadi Ayyad University-Marrakech

For the past few years, digital transformation, revolution, and technological upheaval have become main keywords in management of all types organizations. The current crisis Covid-19 has increased interest managers decision makers for especially public administrations institutions. This strategic operational dimension requires good governance to ensure this transition achieves desired objectives. At point, we would like remind you that is set best practices be implemented by stakeholders a company company's information system complies with regulations and, above all, it performs well terms value creation. paper aims understand transformation Moroccan universities relying on results qualitative study conducted among actors Cadi Ayyad University as unit our analysis. By an inductive approach through semi-structured interviews decision-makers at university institutions, user centers, researcher-teachers, course students, who are focus reason university's existence. exploratory work highlight challenges digitalization; It also shows, expected objectives; associated risks. preliminary step future determining factors within universities, based quantitative 12 universities.